Order Cancellation Policy

Cancel Items or Orders

You can cancel items or orders by visiting the Your Orders section in Your Account, in the following stages Processing, Driver Assigned, Out for Delivery, On delivery. 

 

 

 

To cancel orders that aren’t dispatched yet:

  1. Go to Your Orders
  2. Select the item you want to cancel and click Cancel items
  3. Provide reasons for cancellation (optional)
  4. Click on Cancel Checked Items

To cancel an order that has already been dispatched:

  1. Go to Your Orders
  2. Select the Request cancellation option and proceed further
  3. The item(s) will be returned to us for a refund (if the payment is already made)

Note: In case you’re still contacted for delivery, please refuse to accept it.

 

 

 

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